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Operations
Customer Support
Handles customer inquiries via phone, email, live chat. Resolves account issues, processes refunds, manages help desk tickets across e-commerce, SaaS, and service businesses.
$4.50/ hr
$2.76$3.48$4.5$6$7
Bottom 25%$3.48
Median$4.50
Top 25%$6.00
Median is the middle rate — half of peers charge less, half charge more. Bottom/Top figures show the lower and higher ends of what people in this role actually charge.
Adjacent roles (4)