Anonymous peer benchmarks from real Philippine freelancers.
Operations · Updated 26 JUL 2026

Customer Support

Handles customer inquiries via phone, email, live chat. Resolves account issues, processes refunds, manages help desk tickets across e-commerce, SaaS, and service businesses.

$4.69/ hr
$10$25$40$55$70+
P10$2.5
P25$3.5
Median$4.69
P75$5.93
P90$7

Based on 626 data points · typically ~28 days old · 52% from the last 30 days

Adjacent roles (4)
  • Virtual Assistant$4.69 / hr
  • Executive Assistant$5.46 / hr
  • Bookkeeper$6 / hr
  • Project Manager$6.1 / hr