Anonymous peer benchmarks from real Philippine freelancers.
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Operations

Customer Support

Handles customer inquiries via phone, email, live chat. Resolves account issues, processes refunds, manages help desk tickets across e-commerce, SaaS, and service businesses.

$4.69/ hr
$2.5$3.5$4.69$5.88$7
Bottom 25%$3.50
Median$4.69
Top 25%$5.88

Median is the middle rate — half of peers charge less, half charge more. Bottom/Top figures show the lower and higher ends of what people in this role actually charge.

Adjacent roles (4)